Privacy Policy
San Jose ADU & Garage
San Jose ADU & Garage is a marketing brand for ADU and garage-conversion projects in San Jose, Santa Clara, Palo Alto, Cupertino and Sunnyvale. This policy explains what we collect when you request a free assessment, how we use it and how long we keep it.
What we collect
- your full name, phone number and email address;
- the property's street address, city and ZIP code;
- your project answers: the service you're interested in and when you'd like to start;
- whether you own the property and whether everyone who makes decisions about it can attend the consultation;
- your answers to our financial screening questions: your approximate credit score range, whether you have ever had a bankruptcy, and whether there is a reverse mortgage on the property;
- whether you agreed to be contacted, including by text message, and when.
Why we collect it
- to decide whether your property and project fit the free consultation and assessment;
- to contact you and follow up about the ADU or garage-conversion project you asked about.
Eligibility is decided by fixed rules applied to your answers, including the financial screening answers.
How it is stored
Your information is stored in the database used for this campaign, run on our hosting and database service providers. Financial screening answers are kept separately, with access limited to the people who run this campaign and handle sales follow-up.
Who we share it with
If your request qualifies, your information is provided to the sales team handling the consultation so they can contact you and continue the conversation. We do not sell your information, and we do not distribute it to multiple contractors or lead buyers.
How we contact you
We may call you and email you about your request. We send text messages only if you checked the optional box agreeing to receive them. Texts are sent by people, not by an automated system.
How long we keep it
We keep your personal information in this campaign's systems for no more than 14 days after you submit it. After that, your personal information and financial screening answers are deleted as part of this campaign's routine data-retention process. We may retain de-identified campaign performance data that does not identify or contact you. Information the sales team has already received for follow-up is used by them for that follow-up.
Your choices
- To stop text messages, reply STOP to any text.
- To stop calls, tell the person who calls you.
- To have your information deleted sooner, tell the person who contacts you, or reply to any text or email you receive from us.
Changes
If we change this policy, we will update this page and the date below.
Effective: on publication.